Welcome to the User Agreement for Prestigexperiences.com ("User Agreement", “terms”, “terms and conditions”). Prestige Events FZE provides the services available at www.prestigexperiences.com ("Prestige Events FZE", "Prestige Experiences", "we", "us" or "our"), whose registered office is at Business Center RAKEZ I Ras Al Khaimah, United Arab Emirates.
You must read, agree with and accept all of the terms and conditions contained in this User Agreement, which includes those terms and conditions expressly set out below and those incorporated by reference, before you may become a user of the Site. We strongly recommend that, as you read this User Agreement, you also access and read the information contained in the other pages and websites referred to in this document, as they contain further terms and conditions, which apply to you as a user.
It is Prestige Experience intention to offer the best arrangements possible, but these arrangements can only be effective subject to sufficient support from suppliers.
Our services are not available to, and may not be used by, persons under the age of 18 years or to temporarily or indefinitely suspended Prestige Experiences members. If you are under 18 years old, you can use this service only in conjunction with and under the supervision of a parent or guardian. If you do not qualify, please do not use our services. If you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement.
Our Sport & Cultural Experiences prices are based upon rates which are available to us and are subject to change without notice. Increases due to adjustment of airfare, cost of land arrangements or international currency fluctuations will be passed on to the passenger in all cases provided said increases are advised to the passenger prior to commencement of the tour. Changes in the itinerary include air, hotel or services are not likely, however, we reserve the right to make such changes as may be necessary for the comfort and safety of passengers. Although every effort will be made to adhere to flight schedules, the safety of passengers will always have priority over all else, and for this reason, we cannot assume any responsibility for flight delays, cancellations or misconnections.
Passengers are advised that travel insurance is available at extra cost which would provide coverage in the event of trip cancellation or interruption, loss of baggage and medical attention.
We act as intermediaries of agents for suppliers in selling services which are not directly supplied by us (such as air transportation, meals, tours, cruises, etc.). We shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers which may result in any loss, damage, delay, or injury to passengers or traveling companions or group members. Your retention of tickets, reservations or bookings after issuance shall be consent to the above, and an agreement on your part to convey the contents hereof to your travel companions or group members. We give notice that we cannot be held responsible for any disruption of travel and/or related services in “troubled areas” due to monetary crisis, political or social unrest, labor problems, mechanical or construction difficulties, hijacking, climactic aberrations, local laws, diseases or novel conditions. Tours are sold as complete packages and must be purchased in their entirety. No deviation is permissible. Refunds or credits will not be issued for any unused services or arrangements. If matches are cancelled due to weather, no rain checks will be issued.
A non-refundable deposit is required at the time of booking. The entire balance is due no later than 12 weeks before departure.
Participants In order to ensure smooth running and enjoyable programs, we reserve the right to refuse applications and/or expel from any tour passengers whose conduct is prejudicial to the well-being or interests of the tour participants.
Included and Excluded Features No features or benefits beyond those specifically mentioned in this brochure are included in tours. Meals and sightseeing are included only as specified in the itineraries. Passport or visa fees, sundry tips, optional sightseeing, baggage or personal insurance, airport departure taxes and personal expenses are not included.
Prestige Experiences is responsible for making arrangements for the services offered in this brochure including transportation, sightseeing and accommodations. The carriers, hotels and other suppliers providing tour services are independent contractors, and are not our employees, agents, or servants of or joint ventures of Prestige Experiences or any affiliates. All travel documents issued by us are subject to the terms and conditions specified by the individual suppliers and carriers and are subject also to the laws of the countries in which the services are supplied. If the services included in the tour cannot be supplied for any reason, or if there are changes in the itinerary which are beyond our control, we will arrange for the substitution of alternate comparable services.
The tour participant agrees that Prestige Experiences shall not be liable for any damage, loss (including personal injury, death, and property loss) or expenses occasioned by any act or omission of any supplier providing tour services or any other person or for any other reason whatsoever. No person other than an authorized representative of Prestige Experiences is authorized to vary, add or waive any terms or conditions in this brochure, including any term or condition which is set forth in the preceding conditions.
All requests for reservations are to be accompanied by a non-refundable deposit and valid through the trip dates. Payment is to be made in the form of VISA, MasterCard, American Express or bank transfer, payable to Prestige Events FZE.
Prestige Experiences packages are non-refundable once purchased. However, if you need to cancel your travel package, our team will work to resell your package, but cannot guarantee that the package will be sold.
Japanl was amazing. Just the opportunity to be in Tokyo during the Rugby World Cup was an unreal experience. We are truly grateful to Prestige Experiences for putting on this event. I doubt we would have gone if it weren’t for the trip you put on. Thanks for a great trip. We will use your services again.
I strongly recommend Prestige Experiences as one of the most confident compagny I worked with. Mister Riezzo has delivered excellent Client Services and exceeding expectations as achieving high customer satisfaction ratings, on several events that our company was running. Reactivity, quality and talent! Samuel and his team has always performed as expected and even more.
More than football game! Our first classico was phenomenal. Great atmosphere in Camp Nou. Trust him beyond doubt. Thanks.
Travel half the world to see our hero, DONE! No way, Son Heung-min on the pitch at Tottenham Hotspur Stadium ; thanks Prestige Experiences to help us and realize our dream.
First of all, I would like to say thank you for this incredible Champions League night. The delivery and quality of prestations have been phenomenal (especially last minute, just two days before the final). We definitely took the right step in choosing Prestige Experiences and Samuel, as our top supplier.
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